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About Us

About HomeCare+

About HomeCare+

Established in 1989, HomeCare+, a Division of the Paraplegic and Quadriplegic Association of South Australia Inc. provides in-home and community support for people with a range of disabilities. Our vision is:

To be the provider of choice to assist the aged and disabled with activities of daily living by providing a quality service that is flexible, innovative and responsive in its delivery.

Services are provided throughout metropolitan Adelaide and regional South Australia, 24 hours a day 365 days a year, by skilled Support Workers selected by our clients and trained to meet their individual needs in accordance with their individual lifestyle and circumstances.

HomeCare+ has well established services and offices throughout the state including metropolitan Adelaide, the South East, Riverland, Mid North, Clare Valley, Yorke and Eyre Peninsulas.

HomeCare+ is run as a service to the community and profits are returned to fund free services offered by PQSA.

Who Can Access Our Services?

People with any disability or special need are able to access the services of HomeCare+.
On the rare occassion we are unable to assist you, we will refer you quickly to someone who can.
Fees may apply for services.

Meeting your needs

To determine the service that will best meet your needs, our staff will explain how HomeCare+ operates and prepare a Support Plan with you. The Support Plan will be relevant to the service being provided and will not infringe upon other areas of your life. Only information agreed upon and deemed necessary in assisting the delivery of service will be included in the Support Plan. While remaining HomeCare+ property, a copy of the Support Plan will be sent to you for use by Support Workers.

How much does our service cost?

The cost of the service depends on what service is required by the Client. For example, some Clients require services that are fully active care hours, some Clients require passive care (e.g. Sleepover – where a Support Worker sleeps in the Client’s home in case the Client needs assistance during the night). Some Clients require short term assistance, others long term. Some Clients require assistance on weekends or public holidays and our rate structure reflects these requirements.

Is there assistance available?

There are a number of avenues that may be available to you for funding assistance. Organisations include:

DCSI
Domiciliary Care SA
Commonwealth Carers Respite Centre
Commonwealth Carelink
Royal District Nursing Service
Aged Care Packages
Centrelink

To obtain funding from these organisations, you must first be assessed as being eligible. You are welcome to contact our staff who will assist to help to find the right organisation.

Peace of Mind

Prior to commencing employment with HomeCare+, Support Workers undergo a comprehensive training program, designed to equip them with the knowledge and skills they need to support people with special needs in their activities of daily living. Registered Nurses are also on staff to provide additional training and assessment where clients’ needs indicate this.

In addition to the training we provide, all HomeCare+ Staff have undertaken Criminal History Employment Checks conducted through the Department for Communities and Social Inclusion prior to employment, which must be updated every 3 years and they must also hold a current Senior First Aid Certificate.

HomeCare+ provides a genuine 24 hour service in all regions, including an Emergency Response Support Worker Team overnight in the metropolitan area.

Changes

The service provided to you is designed to meet your individual needs. If your circumstances change in any way and the services you receive need to be altered to reflect these changes, please contact us to let us know. You can speak to your Client Service Officer, who will visit you and discuss what needs to be done. They will then arrange for the changes to be done.

Comments

We always welcome the views of our Clients about the services we provide. Whether it is a thank you, or constructive comments that you feel will help improve the service we provide to you.

Your comments may be made by telephoning and speaking to your Client Service Officer or writing to the Operations and Business Development Manager,  HomeCare+, 225 Greenhill Road, DULWICH, SA, 5065.