Client Policies and Procedures

• Client Choice and Control Policy and Procedures
• Client Rights and Responsibilities Statement
• Complaint Easy to Read Poster for Clients
• Home Care+ Service Agreements Procedures

• Client Advocacy Policy and Procedures
• Client Choice and Control Policy and Procedures
• Client Rights and Responsibilities Statement
• Client Safeguarding Management of Client Finances
• Client Use of Interpreter Policy
• Code of Conduct and Ethical Behaviour
• Complaint Management Policy and Procedures
• Conflict of Interest Service Delivery Policy
• Person Centred Policy and Procedures
• Client Complaint Brochure ENGLISH
• Client Complaint Brochure GREEK
• Client Complaint Brochure HINDI
• Client Complaint Brochure ITALIAN
• Client Complaint Brochure SIMPLIFIED CHINESE
• Client Complaint Brochure VIETNAMESE
• Information Sharing Guidelines Statement
• Person Centred Policy and Procedures
• Privacy Private Information Management Statement
• Smokefree Workplace Policy and Procedures
• Transportation of Clients Policy and Procedures
• Working Alone Remote or Isolated Policy and Procedures
• Workplace Bullying Harassment and Discrimination Policy
• Workplace Health and Safety Management Policy