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Client Policies and Procedures

Easy Read Policies

Download Easy Read Policies

  • Client Choice and Control Policy and Procedures
  • Client Rights and Responsibilities Statement
  • Complaint Easy to Read Poster for Clients
  • Home Care+ Service Agreements Procedures
  • Client Advocacy Policy and Procedures
  • Client Choice and Control Policy and Procedures
  • Client Rights and Responsibilities Statement
  • Client Safeguarding Management of Client Finances
  • Client Use of Interpreter Policy
  • Code of Conduct and Ethical Behaviour
  • Complaint Management Policy and Procedures
  • Conflict of Interest Service Delivery Policy
  • Person Centred Policy and Procedures
  • Client Complaint Brochure ENGLISH
  • Client Complaint Brochure GREEK
  • Client Complaint Brochure HINDI
  • Client Complaint Brochure ITALIAN
  • Client Complaint Brochure SIMPLIFIED CHINESE
  • Client Complaint Brochure VIETNAMESE
  • Information Sharing Guidelines Statement
  • Person Centred Policy and Procedures
  • Privacy Private Information Management Statement
  • Smokefree Workplace Policy and Procedures
  • Transportation of Clients Policy and Procedures
  • Working Alone Remote or Isolated Policy and Procedures
  • Workplace Bullying Harassment and Discrimination Policy
  • Workplace Health and Safety Management Policy

Related Pages

  • In-home support for a range of disabilities
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Latest News

  • Ps&Qs+ June 2023
  • Ps&Qs+ March 2023
  • COVID-19 Update
  • (08) 8355 3500
  • info@homecareplus.asn.au
  • 225 Greenhill Road, Dulwich SA 5065
South East / Riverland / Mid North / Eyre Peninsula / Yorke Peninsula
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Feedback

We always welcome feedback, compliments and complaints.

What type of feedback do you have?

Clients of PQSA who receive funding and supports under the National Disability Insurance Scheme (NDIS) in particular, or who need access to effective disability advocacy that promotes their human rights, can also seek this support through the Department of Social Services National Disability Advocacy Program: https://www.dss.gov.au/our-responsibilities/disability-and-carers/program-services/for-people-with-disability/national-disability-advocacy-program-ndap