PQSA/HomeCare+ falls under the definition of 'Essential Services' which means we can continue to provide those services that ensure clients are not at risk of harm. So our services, such as in-home supports will continue.
We will consult with you and let you know if any particular ‘non-essential’ services or supports need to be re-arranged. Community outings will not currently be facilitated due to Government directives. We are actively communicating with staff to ensure they are also kept up to date and whilst the advice is to wear masks when in public, we are sourcing additional stock to allow our workers to provide supports to clients whilst wearing appropriate personal protective equipment. Please be patient as we do this as there is a large demand for these products, particularly in regional areas.
We are still here for you when you need us – please look after each other and stay safe in the meantime.
Here are some useful links:
INFORMATION ON THE COVID-19 VACCINE
AUSTRALIAN GOVERNMENT (COVID-19) HEALTH ALERT
PQSA COVID-19 CLIENT UPDATE
SA HEALTH INFORMATION ON CORONAVIRUS (COVID-19) FOR PEOPLE WITH SPINAL CORD INJURY LIVING IN SA AND NT
SA HEALTH TRANSLATED COVID-19 RESOURCES
PRIORITY HOME SHOPPING DELIVERY SERVICES FOR NDIS PARTICIPANTS
HomeCare+ always prioritises the care and safety of our clients and staff and is closely monitoring the Coronavirus (COVID-19) outbreak. The spread of Coronavirus (COVID-19) in Australia is now a concern, particularly for the most vulnerable to whom we provide services, and we are aligning our actions with advice from the Australian Government. Coronavirus (COVID-19) is a new respiratory illness that has similar symptoms to that of the common cold or flu and we all know how quickly these usual winter bugs can spread around the workplace.
PQSA/HomeCare+ provide and maintain a working environment that is safe and free of risks to health, so far as is reasonably practicable. Our expectation is that our staff must take reasonable care for their health and safety in the workplace and for the health and safety of others who may be affected by what they do or don't do. If a staff member is feeling unwell, they should stay home and away from the workplace.
Specific requirements are in place for people who have returned from a country or region that is at high or moderate risk for Coronavirus (COVID-19), or think they may have been in close contact with a confirmed case of Coronavirus (COVID-19). Click here for the list of at-risk countries and isolation requirements.
You can also find the Australian Government health alert here. https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert This page is updated regularly.
Should you believe you are at risk of having been exposed to the virus, please contact PQSA/HomeCare+ on (08) 8355 3500 immediately so we can support you.
We always welcome feedback, compliments and complaints.