PQSA/HomeCare+ is committed to continuous improvement and quality management.

We have accreditation with the Australian Service Excellence Standards (ASES), an internationally accredited quality improvement program. This is funded by the Department of Communities and Social Inclusion (DCSI), aimed at supporting non-government organisations to improve and achieve sustainable excellence.

The Quality Management Committee provides ongoing operational leadership of continuous quality improvement activities at PQSA. The Committee also seeks to maintain a culture of business and service excellence that encourages innovation and they work to achieve enhanced outcomes for clients, residents, employees and other stakeholders.

Work, Health, Safety and Environment (WHS & E)

PQSA is committed to providing a safe working environment for all employees, volunteers and contractors. PQSA recognises that a safe and healthy workplace is vital for the provision of high quality services.

PQSA will ensure that work practices and procedures adopted throughout the organisation comply with the Acts and Regulations governing WHS & E. Should workplace accidents or illness occur, PQSA is committed to effective injury management and rehabilitation.

ASES Award Level Certification ASES Certificate Level Certification